Sfakianakis Group is currently in search of a dynamic candidate to fill the following position in Athens:
Application Support Engineer
Responsibilities:
Providing software application support
Performing analyses on software application functionality and suggesting improvements
Ensuring effective front-end and back-end functionality of applications
Consulting with the software development vendor and internal users to improve application performance
Managing code migration across environments to ensure continued and synchronized functionality
Establishing the root causes of application errors and escalating serious concerns to the software development vendor
Keeping a record of configuration changes and scheduling application updates
Documenting processes and monitoring application performance metrics
Providing front-end support to colleagues in other departments
Managing the digital transformation, evolution of applications
Requirements:
A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering or similar
Demonstrable experience as an application support engineer in a related field
Ability to manage code migration, document configuration changes, and monitor performance
Exceptional ability to provide front-end support to internal departments
Advanced proficiency in determining the causes of application errors and repairing them
Ability to keep up with innovation in application design
Required skills:
Multitasking personality with excellent communication skills
Team player
Thoroughness and attention to details
Consistency and accountability
Problem solving
Flexibility and adaptability
Benefits:
Continuous learning and development
Dynamic work environment
Career development opportunitites
Private health insurance
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