"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Reporting to the Asst. Executive Housekeeper or his/her designate. Provide linen supplies for room attendants and stock floor closets. Ensure that all laundry chute areas are cleaned and make sure all soiled linen/ terry is separated in linen bins and placed in the designated area for pick up. Deliver and retrieve items requested by guests and Housekeeping teams. Responsibilities and essential job functions include but are not limited to the following
- Ensure the highest levels of guest service through SOPs
- To make sure all soiled linen is regularly emptied from the pantry and returned to the linen room
- To stock up all pantries with clean linen according to par-stock
- To assist the linen room as required with daily tasks
- To report immediately any Lost and Found article(s) to the incharge
- To assist with the removal of guestroom curtains for cleaning
- To conduct deep cleaning tasks as assigned (eg. Spot carpet cleaning, shower head de-scaling, etc)
- To keep Housekeeping Office, floor pantries and storerooms clean & tidy at all times
- To report anything which could be classed as a Health and Safety hazard
- Assist in on job training of new heartist as and when required
- Consistently offers professional, engaging and friendly service
- Remove all dirty linen from assigned Room Attendants' carts and closets and place in laundry chute.
- Clean all designated areas with proper chemicals, tools, and equipment.
- Maintain all laundry chute areas cleaned and cleared from all soiled linens.
- Other duties as assigned.
Qualifications
- Previous Experience in hospitality industry in similar position is a plus
- Highly responsible & reliable
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- Ability to work well under pressure in a fast paced environment
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Exert physical effort in transporting miscellaneous equipment, linen carts, trash and furniture (150-500 lbs.) throughout the hotel .
- Remain in stationary position for several hours throughout the work shift.
- Satisfactorily communicate with guests, management and co-workers to their understanding.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Accor Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
Your team and working environment:
- Dynamic working environment
- Defined career development path
- Friendly and supportive team
Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
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