Position Description
Main activities and responsibilities:
This role is responsible for Business Partner Support and driving the systems administration between Volvo Penta and the business partners network such as supporting business partners with aftermarket related information, logistics process & order management.
This role will be responsible supporting our Business Partners with
- Provide aftermarket related quotations, product and process related information & documentation to customers and dealers, in coordination with other internal customer support functions
- As part of the front office team, be involved in the administration of accounts, order management and logistic process, in collaboration with other internal functions
- Systems support and administration for Business Partners
- Drive and secure competence within systems administration among business partners
- Creating credit notes, handling and crediting in VIPS
- Set up, configure and maintain master data on information system and applications utilized by business partners i.e. VPPN, Vodia, E-COM, Navigator
- Technical Parts support to Business Partners
- Parts order handling for internal and OEMS, support with parts availability and Core Handling
Required Qualifications
You recognize the benefits of good cooperation, have an ability to build long lasting customer relationship, have a strong drive and an entrepreneurial personality.
To be successful in in the role we want you to have the following knowledge/experience:
- Ability to network and social skills
- Competence in the logistic flow and parts pricing
- Staring administrative skills
- Passion, knowledge and interest in engines and service market is an advantage
- Great communication skills in Swedish and English, spoken and written
- Personal qualities
- If you are driven, have a passion and interest in logistics, warranty, the service market and an eagerness to learn and work with your own development it is a great start. All our efforts strive to give our customers the best possible support and experience from the Volvo Penta products and team members.
- If you feel that this is a good description of you as a person, we might be the perfect match.
About us
The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success.
www.volvogroup.com/career.
With Volvo Penta, a world-leading supplier of engines and complete drive systems for marine and industrial applications, you will be part of a global and diverse team of highly skilled professionals who works with passion, trust each other and embraces change to stay ahead. We make our customers win.
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